At a glance
- Care format: secure video; no Cookeville walk-in clinic
- Community: Cookeville · Middle Tennessee
- Local time: Central Time; administrative hours use Central Time
- Two pathways: psychiatry or IOP, based on evaluation
Can I see a psychiatrist in Cookeville, TN, by video?
Yes. Adults ages 18 and older in Cookeville can ask about video psychiatric evaluations, medication management and adult ADHD treatment. Visits are arranged through the same Tennessee practice that serves the other communities on this website, and there is no Cookeville clinic to visit.
You do not need to travel to Nashville for the clinical appointment. Prepare a private room, a device with a working camera and a steady internet connection. Tell intake where you will be located for each visit.
Who provides psychiatric care for Cookeville patients?
Evaluations and medication follow-ups for Cookeville adults are handled over video by Tamieka Sholar-Conard, MSN, PMHNP-BC, who holds board certification as a psychiatric mental health nurse practitioner. The medical director, Lucas Trautman, is a board-certified psychiatrist who works alongside the practice’s practitioners; the clinician you meet on screen for psychiatry is the nurse practitioner.
Groups in the IOP are run by the clinical team, which includes therapists with intensive outpatient experience. Each person’s background is on the team page.
Does Cookeville use Central or Eastern Time for appointments?
Central. Cookeville and the rest of Putnam County keep the same clock as the Nashville office, so the office hours (Monday–Friday, 8:00 AM–5:00 PM Central) and the IOP track times are your local times exactly as printed.
The catch is travel. The Eastern Time line sits farther east along I-40, on the way toward Knoxville, so if work or family takes you east of it on a visit day, your phone may show the same appointment an hour later. Check the zone on the reminder on those days.
How does the virtual IOP fit a Cookeville schedule?
The mental health IOP usually lasts 8–12 weeks, with roughly 9–20 hours of treatment, typically 3–5 days per week. Morning, afternoon and evening group tracks offer different ways to plan around work, school or home responsibilities.
The program includes CBT, DBT, mindfulness, therapeutic skills and group processing. An evaluation, schedule discussion and benefits check come before an IOP start is confirmed. Ask which track has space and what attendance your plan requires.
When could my first appointment be available?
Psychiatry: within 5 days. IOP intake: within 24–48 hours of referral or first contact.
Evening psychiatry: intake through 7:00 PM; follow-ups through 7:30 PM Central. The practice confirms your actual date and time. An IOP intake appointment is separate from admission and your first group session.
Confirm your appointment and recurring group times with intake. If you need interpreter assistance or want to ask about a Nashville housing referral, raise this when you first contact the practice.
What should I ask about costs and coverage?
For IOP, the listed insurers are Aetna, BlueCross BlueShield, Cigna / Evernorth, UnitedHealthcare / Optum. Psychiatry has a separate published insurance list. Ask intake to check your exact plan, provider and requested service before making financial arrangements.
Current self-pay prices remain $250 for an initial psychiatric visit, $150 for a follow-up and $200 per IOP day. The insurance page explains the separate pathways and questions to ask about benefits.
Can I request language assistance or housing information?
Language-line interpretation is available. Tell intake your preferred language. Mention this when arranging intake so communication support can be planned.
Considering housing in Nashville? Ask Great Care intake for a referral to Forward Steps. Housing is arranged through that partner; it is separate from virtual treatment and does not create a Great Care residential clinic in Cookeville.
What happens after a Cookeville adult asks for an appointment?
A request opens a short review; it does not lock in a time. The usual order looks like this.
- Request psychiatry scheduling online, or call about the IOP, from the contact page.
- Intake gets back to you and asks where in Tennessee you will join from.
- Your benefits are checked if you have a listed plan, or the self-pay rates are explained. TennCare is not accepted.
- You receive a confirmed time and the video details. Open the link once the day before, from the room you will use.
- The evaluation takes place. For the IOP, a track and start date are confirmed only after it.
Who should I call in a mental health crisis in Putnam County?
Call or text 988 and press 0 to reach a trained crisis counselor, or call 911 if someone is in immediate danger. TN.gov says mobile crisis response is available in all 95 Tennessee counties, which includes Putnam, and that the state also runs walk-in centers and crisis stabilization units.
Do not wait for a Great Care appointment or leave a message with the office when it cannot wait. The practice is an outpatient service, and its phone line keeps business hours.
Can people in Algood, Baxter, Monterey and across Putnam County use Great Care?
Yes. Every Putnam County address is in Tennessee, so adults in Algood, Baxter, Monterey and the countryside between them can request the same video psychiatry and IOP as someone near downtown Cookeville. With no Putnam County office, no town sits closer to care than another.
Many people in the surrounding Upper Cumberland counties also look to Cookeville as their nearest city. Those counties are covered in exactly the same way, and the first thing worth checking differs more by household than by map.
| If you live in | County seat | Worth checking first |
|---|---|---|
| White County | Sparta | Signal in the room you plan to use |
| Overton County | Livingston | Whether the house is quiet at your group time |
| Jackson County | Gainesboro | A backup connection if home internet drops |
| DeKalb County | Smithville | Drive time home if you work toward Nashville |
| Cumberland County | Crossville | Your clock, if you travel east for work |
| Smith County | Carthage | Where you will be on each group day |
Where can Putnam County adults find mental health help?
There are several doors, and Great Care’s video care is one of them. The right one depends on how urgent things are, whether you have insurance and whether you are a student.
| Your situation | Where to start |
|---|---|
| A crisis, or thoughts of suicide | 988 by call or text, then press 0; 911 for immediate danger |
| No health insurance | Tennessee’s Behavioral Health Safety Net, if you qualify, or Great Care self-pay |
| Enrolled at Tennessee Tech | The university’s Center for Counseling and Mental Health Wellness |
| Not sure what is wrong yet | Your primary care clinician |
| Wanting an evaluation, medication care or structured groups by video | Great Care psychiatry or the virtual IOP |
NIMH notes that a primary care provider can carry out an initial mental health screening and refer you to a mental health professional, so a regular checkup is a reasonable place to begin if you cannot tell what kind of help you need.
I am uninsured in the Upper Cumberland. What are my options?
There are two broad routes: pay Great Care’s published self-pay rates, or find out whether you qualify for the state’s safety-net program. They suit different situations.
- Self-pay with Great Care: $250 for the first psychiatric visit, $150 per follow-up and $200 for each IOP day. Federal rules let you ask for a good faith estimate before care begins.
- Behavioral Health Safety Net: TN.gov describes it as outpatient mental health care for uninsured Tennesseans who meet its eligibility criteria, offered through community mental health providers that serve all 95 counties. Where a county has no provider location, TN.gov says services may come from a neighboring county or by telehealth.
The safety net is a separate state program, not part of Great Care. Its listed services include assessment, therapy and psychiatric medication management, and TN.gov has its eligibility questions.
Can Tennessee Tech students use Great Care?
Yes, students 18 and older can request care on their own; Great Care has no affiliation or partnership with Tennessee Tech. The university’s Center for Counseling and Mental Health Wellness describes its counseling as brief and short-term for Tennessee Tech students and says those who need longer-term care are referred to community providers, so it is worth asking campus first what it can offer you.
If you choose Great Care, three practical points shape the plan:
- The room. Unless you have a single, your roommate’s schedule has to leave you the room for every visit and every group block.
- The timetable. Groups meet Monday–Thursday at fixed times, so set them beside your labs and part-time work before the evaluation.
- The breaks. If you head home to another state over winter or summer, tell intake before you leave, because being outside Tennessee at a visit time can affect whether it goes ahead.
How does an I-40 commute change which IOP track I choose?
Count the drive on group days, not only the hours at work. If you commute to Lebanon, the Nashville suburbs, Crossville or Sparta, a track that begins before you can be home and settled is a track you will keep joining late.
| Your week | Track to look at | The question to answer |
|---|---|---|
| Work in Cookeville, home in Putnam County | Whichever fits your hours | Can you protect the same block on all four group days? |
| Day job west along I-40 | Evening (5:30 PM–8:30 PM) | Can you leave early enough to be home before it starts? |
| Evening or night shifts | Morning or Afternoon | Will you have slept before group begins? |
| Seasonal or rotating work | Ask intake | Does one track stay open for the full 8–12 weeks? |
Joining from a moving vehicle is never the answer, even as a passenger; the group needs your attention and the other members need privacy.
What if my internet outside Cookeville is unreliable?
Decide where you will join from before the first visit, and have a second place ready. The table compares the usual options for someone whose home connection comes and goes.
| Where you join | Works for | The limit |
|---|---|---|
| Home, near the router | Psychiatry visits and IOP groups | Only as steady as the connection at that hour |
| A relative’s or friend’s home in Tennessee | Both, with a door that closes | Tell intake you will be there |
| A closed private office at work | Usually a psychiatry follow-up | Rarely private enough for three hours |
| A library table or coffee shop | Neither | Other people can see or hear |
Ask intake at the start how the provider will reach you if the picture freezes, and keep that answer beside the device.
Are evening psychiatry visits available for Cookeville workers?
Yes, there are evening times. Evening psychiatry: intake through 7:00 PM; follow-ups through 7:30 PM Central. Because Cookeville is on Central Time, those are the times on your own clock.
An evening slot helps most if you work a full day in town or drive back from a job down the interstate. When you call, give the hour you are reliably home and somewhere private, not your best-case arrival, and ask which evening openings exist that week.
What happens across 8–12 weeks of virtual IOP from Cookeville?
The program moves through a few broad stages, though your evaluation and the clinical team set the details.
- Evaluation. A psychiatric evaluation decides whether IOP fits, or whether psychiatry visits or a different level of care would suit you better.
- Track and start date. Intake confirms an opening and checks IOP benefits as their own service.
- Settling in. The first weeks are about learning the group routine and the skills work, which draws on CBT, DBT and mindfulness.
- Practice. Through the middle weeks, group processing and skills practice continue typically 3–5 days per week.
- Planning ahead. Toward the end, the plan for care after IOP is agreed, which may include continued psychiatric follow-up.
The guide to planning care after IOP covers that last stage.
Frequently asked questions
Is there a Great Care office in Cookeville?
Does a quick IOP intake guarantee a program start?
Is Great Care accepting new psychiatry patients from Cookeville?
Can I use TennCare for Great Care visits in Cookeville?
Does Great Care work with Tennessee Tech?
Can I join from Sparta, Livingston or Crossville?
Do Putnam County patients pay the same rates as Nashville patients?
Is the Behavioral Health Safety Net part of Great Care?
Sources and further reading
Independent health information for general education. These resources do not establish your diagnosis or verify Great Care’s program policies.
- Crisis services in Tennessee · TN.gov
- Help for mental illnesses · National Institute of Mental Health
- Help for the uninsured: Behavioral Health Safety Net · TN.gov
- Good faith estimates for self-pay patients · CMS
- Center for Counseling and Mental Health Wellness · Tennessee Tech University
Start care from Cookeville
Your first visit is a video evaluation you join from home in Cookeville. Call 615-682-8150 (Monday–Friday, 8:00 AM–5:00 PM Central) or request an appointment online, and the intake team confirms the time.
Content updated 2026-10-29.
One statewide telehealth practice
Explore care by city
Find local planning details and links to both programs. City hubs describe video-care coverage, not separate clinics.
View all Tennessee locations →